What is Public Liability insurance?

Public Liability insurance protects you against the cost of accidental loss or damage of someone else’s property and even injuries to people (not covered by ACC). 

Let’s face it, sometimes accidents happen (despite our best efforts), resulting in property damage or injury. So be sure to protect your customers, suppliers, and members of the public, no matter where you work – from your own premises, a home office, your client’s place, or even out in public. 

Most Public Liability policies also include Product Liability cover. If you sell, supply or deliver goods, even in the form of repair or service, you may need cover for claims made against you where those goods have caused damage or injury. Product Liability insurance covers you if these types of events happen to another business or person by the failure of your product or the product you are selling.

While Public Liability insurance isn’t legally required for certain business many business owners wouldn’t want to go without it, It may also be required to join certain industry associations, get on work sites, or work on certain contracts.

What does Public Liability insurance cover?

Public Liability insurance covers claims against your business related to third party property damage and injury (when not covered by ACC)[DT1] [KM2] . It can help pay for damages and legal defence expenses up to your policy limits for a variety of risks, such as:

Personal Injury

Compensation costs to a customer, supplier, or member of the public who is injured as a result of your business activities (when not covered by ACC).

Legal & Defence Costs

The cost of legal and defence expenses associated with a claim made against your business.

Damage to Property

Repair and replacements costs to a property accidentality damaged as a result of your business activity.

Damage to third-party goods

Compensation for goods owned by a third party, which have become damaged as a result of your business activity.

What is covered

Product Liability

Covers compensation costs to a customer, supplier, or member of the public who is injured (when not covered by ACC), or suffers property damage, as a result of products you manufacture, supply, or use in the course of providing your services.

What is covered

Damage to third-party goods

Cover for court-awarded exemplary damages relating to personal injury (not fines or penalties from regulators).

  • Employee injuries (covered under ACC). 
  • Compensation for personal injury where cover is provided by the ACC. 
  • Damage to your own business property. 
  • Known claims and circumstances

Why you might need Public Liability insurance?

Public Liability insurance can protect your business from a range of risks to the third parties who interact with you, and their property.

Even if you aren’t at fault, allegations against your business can result in hefty legal fees.

If you own a business in New Zealand, you may want to consider a Public Liability insurance policy to do things like:

Enter a jobsite.

Lease a building.

Work as a contractor or sub-contractor.

Pay legal costs if you face a liability claim.

Get Public Liability cover sorted quicker than a smoko break.

Get your Public Liability insurance sorted quicker than a smoko break.

Who needs Public Liability insurance?

Public Liability insurance is often a great fit to cover Trades businesses, but can cover risks for many types of businesses who interact with the public. We can offer Public Liability insurance to a range of industries including:

Trades

  • Builders & Handymen
  • Electricians
  • Painters & Decorators
  • Plumbers
and more…: Trades

Consultants & Freelancers

  • IT Consultants
  • Management Consultants
  • Recruitment Consultants
  • Real Estate Agents
and more…: Consultants & Freelancers

Maintenance Services

  • Cleaners
  • Gardeners
  • Lawn Services
  • Landscapers
and more…: Maintenance Services

If you don’t see your industry or occupation above, it doesn’t mean Public Liability isn’t suited for your business.

How much does Public Liability insurance cost?

Public Liability insurance costs $30 per month* on average for BizCover NZ customers, but every business is unique. The cost of a policy can vary based on your business’ size, risks, insurance requirements and other factors.

Public Liability

Expected average cost

Flexible cover that works with the risks of your business

You can select from 6 different levels of cover from $1m up to $20m.
This is the most you will be paid out if you need to make a claim. Choosing different cover levels may impact the cost of your policy.

Flexible Cover

Pick from 6 levels of Public Liability cover

6 levels of Public Liability cover

Unsure how much to choose? Think about:

Statutory professional requirements

Cover required by contracts

Number of employees being covered

Your contract value

Worst case scenario claim size

Underinsurance

We know it’s tempting to select a lower level of cover to reduce premiums, but this can leave businesses shocked and insufficiently covered when making a claim.

Ways underinsurance catches business owners out:

Inflation

With inflation, the cost of living and doing business increases. Remember to cover you, your tools and assets for the rising costs of replacing or covering them, not what you paid for them – you may be surprised at the difference.

Not covering the full cost of your risks

If you select cover levels for less than the value you may be found liable – left out of pocket when it comes to claims time. It’s important to review your risks and determine how much you will need to cover any claim that may come your way.

Public Liability

Expected average cost

Get cover that works with the risks of your business

You can select from 6 different levels of cover.
This is the most you will be paid out if you need to make a claim. Choosing different cover levels may impact the cost of your policy.

Flexible Cover

Pick from 6 levels of Public Liability cover

Unsure how much to choose? Think about:

Statutory professional requirements

Cover required by contracts

Number of employees being covered

Your contract value

Worst case scenario claim size

Underinsurance

We know it’s tempting to select a lower level of cover to reduce premiums, but this can leave businesses shocked and insufficiently covered when making a claim.

Ways underinsurance catches business owners out:

Inflation

With inflation, the cost of living and doing business increases. Remember to cover you, your tools and assets for the rising costs of replacing or covering them, not what you paid for them – you may be surprised at the difference.

Not covering the full cost of your risks

If you select cover levels for less than the value you may be found liable – left out of pocket when it comes to claims time. It’s important to review your risks and determine how much you will need to cover any claim that may come your way.

Our Insurers

We work with a selected group of trusted NZ insurers to offer you great cover.

The savings are real

See how much others have saved while purchasing policy through Bizcover

Martin

Gardener from

Christchurch

Saved

$2,000

on

Public Liability, Statutory Liability

& Employers Liability

Vicki

Management Consultant

from Napier

Saved

$1,500

on

Professional Indemnity &
Public Liability

Ian

Plumber from

Picton

Saved

$600

on

Public Liability&
Statutory Liability

Yvonne

Councellor from

Rotorua

Saved

$100

on

Public Liability &
Professional Indemnity

^ Savings made from January 2023 to July 2024. This information is provided as a guide only and may not reflect pricing for your particular business, as individual underwriting criteria will apply.

What sets BizCover apart?

We are not just a comparison and buy site.

Make Claims Online

We’ll manage the process on your behalf with the insurers.

Flexi Payment Options

Pay monthly or annually, cancel at any time.

One Stop Shop

Manage multiple cover types in one place.

Easy Renewals

Optional automatic renewal to stay protected.

Frequently asked questions

Both Public Liability and Professional Indemnity insurance can protect your business from the result of a mistake or accident, but the types of mistakes and accidents they cover are different.

Public Liability insurance protects your business against claims resulting from injury to a third party, or damage to a third party’s property.

Professional Indemnity insurance protects your business if a client claims the advice you gave was negligent and has resulted in financial losses.

Public Liability typically refers to cover for third party injury or property damage which occurs as a result of your business operations. Product Liability refers to cover for third party injury or property damage which results from use of a product you manufactured or work you completed.
Product Liability is often included within a Public Liability insurance policy.

While Public Liability insurance isn’t legally required many business owners wouldn’t want to go without it! Public Liability insurance covers business owners against the cost of third-party injury or property damage. The cost of a Public Liability claim can stack up to thousands of dollars, if you wouldn’t be okay to pay this out of packet, you may want to consider Public Liability insurance.

Public Liability insurance is one of the most purchased types of business insurance. If you have a business where you operate on your client’s property, or in public spaces, or if your clients or members of the public come to your business premises, you may want to consider Public Liability insurance.

With BizCover there are 6 levels of Public Liability cover to choose from, being $1 million, $2 million, $5 million, $10 million, $15 million and $20 million. The amount of cover needed will depend on the size of your business and the kind of risks its faces. Lower levels of cover can be suited to small businesses with low risks, while higher limits are suited to large businesses, with multiple employees and high risks.
Policies are typically tailored to suit the type of industry your business operates within. However, the amount of cover required will vary from one business to another.

When deciding on how much cover you need for your business, consider the following factors:

  • Do any of your contracts require a minimum level of cover?
  • Has your industry body set a minimum level of cover for membership?
  • Does your business or trade license require a minimum amount of cover?
  • Do the terms of your lease require a minimum level of cover?
  • Finally, think about what your level of risk and exposure could be. What kind of accidents could occur, and what could be the potential cost of a claim?

We can cover over 900 different business occupations, including many types of sole traders. Search your occupation or call us on 0800 249 268 to see if we can cover your sole trader business.

Business who interact with with members of the public, or operate in spaces other than their own property may benefit from the cover of Public Liability insurance. Business owners who operate in the Trades, Mainenace Services, and Consultants & Freelancer industries most often purchase Public Liability insurance.

Public Liability insurance is not a legal requirement in New Zealand, but may be required to work on specific contracts, to enter certain job sites, or to join associations in some industries.
Public Liability is one of the most common cover types for small businesses, protecting from costly lawsuits and compensation claims resulting from injuries or property damage.

Yes, you can include the people your business employs to your Public Liability policy. The number of employees can change the cost of your cover.

Every business is unique; it is up to the business owner to decide their appetite for risk. Some points to consider when deciding your level of cover includes
• The statutory requirements for your occupation
• The cover required by the contracts you work on
• The number of employees you are covering
• The worst-case scenario claim size for your business

The types of suitable cover vary between the risks of different industries. Some common types of cover include:

A Business Insurance Package

Professional Indemnity insurance

Cyber Liability insurance

Tool and Portable Equipment insurance

Statutory Liability insurance

If you need to make a Public Liability claim, it is important to notify your insurer as soon as possible. You can start by filling out a claims form. Detail what has occurred, and attach any relevant information such as photos, documents, or repair quotes.

During the claims process do not admit guilt, fault, or liability, or negotiate to pay a claim without your insurers consent.

For more information on making a Public Liability claim visit our claims page

More types of cover

Business Interruption Insurance
Business Interruption Coverage
Professional Indemnity Insurance
Tool & Portable Equipment Insurance 
Tool coverage
Business Insurance Package
BizPack Coverage

Hear from our customers

BizCover NZ Rating 4.7/5 on Feefo

Gr8 price and service

Anonymous

6 August 2025

Very helpful and the service has been great

Recommended Provider

Richard

15 July 2025

Comprehensive and sound

Quick and competitive

Anonymous

15 July 2025

It was quick and almost painless. Easier than engaging a broker and got more competitive quotes. I recommended Bizcover to a friend as I was getting my quotes sorted.

So affordable and lots of options to decide on.

Anonymous

2 June 2025

Brief explanation of policy and procedures was so clear and effective.

Recommend

Ian

26 May 2025

Cheap and easy to buy.