What is Public Liability insurance?

Public Liability insurance (also called General Liability) protects against the cost of accidental loss or damage of someone else’s property and even injuries to people (not covered by ACC).

Let’s face it, sometimes accidents happen, resulting in property damage or injury. So be sure to protect your customers, suppliers, and members of the public, no matter where you work – from your own premises, a home office, your client’s place, or even out in public. 

Most Public Liability policies also include Product Liability cover. If you sell, supply or deliver goods, you may need cover for claims made against you where those goods have caused damage or injury. Product Liability insurance protects your business against claims by third parties relating to property damage or personal injury (not covered by the Accident

What does Public Liability insurance cover?

Public Liability insurance can cover the costs of damages and legal defence up to the value of the policy limit you select, for a variety of risks, such as:

Personal Injury

Compensation costs to a customer, supplier, or member of the public who is injured as a result of your business activities (when not covered by ACC).

Legal & Defence Costs

The cost of legal and defence expenses associated with a claim made against your business.

Damage to Property

Repair and replacements costs to a property accidentality damaged as a result of your business activity.

Damage to third-party goods

Compensation for goods owned by a third party, which have become damaged as a result of your business activity.

What is covered

Product Liability

Cover for costs of third-party property damage or injury (when not covered by ACC), resulting from the products your business manufactures, supplies or uses.

What is covered

Punitive and exemplary damages

Cover for court-awarded exemplary damages relating to personal injury (not fines or penalties from regulators).

See our Insurance Partners policy wording documents for more details on Public Liability insurance.

  • Employee injuries (covered under ACC). 
  • Compensation for personal injury where cover is provided by the ACC. 
  • Damage to your own business property. 
  • Known claims and circumstances

Why you might need Public Liability insurance?

Public Liability risks can occur even for the most cautious business owner.

Even if your business is not at fault, the legal costs of an accusation can really add up!

If you own a business in New Zealand, you may want to consider a Public Liability insurance policy to do things like:

Enter a jobsite.

Lease a building.

Work as a contractor or sub-contractor.

Pay legal costs if you face a liability claim.

Get customised Public Liability cover sorted quicker than a smoko break.

Get your Public Liability insurance sorted quicker than a smoko break.

Who needs Public Liability insurance?

Any business who interacts with members of the public Public Liability insurance is a great way to cover the risks of many types of  businesses who interact with the public. BizCover can offer Public Liability insurance to a range of industries including:

Trades

  • Builders & Handymen
  • Electricians
  • Painters & Decorators
  • Plumbers
and more…: Trades

Consultants & Freelancers

  • IT Consultants
  • Management Consultants
  • Recruitment Consultants
  • Real Estate Agents
and more…: Consultants & Freelancers

Maintenance Services

  • Cleaners
  • Gardeners
  • Lawn Services
  • Landscapers
and more…: Maintenance Services

If you don’t see your industry or occupation above? don’t worry, we cover almost 900 occupations.

How much does Public Liability insurance cost?

Public Liability insurance costs $30 per month* on average for BizCover NZ customers, but every business is unique. The cost of a policy can vary based on your business’ size, risks, insurance requirements and other factors.

Public Liability

Expected average cost

Flexible cover that works with the risks of your business

You can select from 6 different levels of cover from $1m up to $20m.
This is the most you will be paid out if you need to make a claim. Choosing different cover levels may impact the cost of your policy.

Flexible Cover

Pick from 6 levels of Public Liability cover

6 levels of Public Liability cover

Unsure how much to choose? Think about:

Statutory professional requirements

Cover required by contracts

Number of employees being covered

Your contract value

Worst case scenario claim size

Underinsurance

We know it’s tempting to select a lower level of cover to reduce premiums, but this can leave businesses shocked and insufficiently covered when making a claim.

Ways underinsurance catches business owners out:

Inflation

With inflation, the cost of living and doing business increases. Remember to cover you, your tools and assets for the rising costs of replacing or covering them, not what you paid for them – you may be surprised at the difference.

Not covering the full cost of your risks

If you select cover levels for less than the value you may be found liable – left out of pocket when it comes to claims time. It’s important to review your risks and determine how much you will need to cover any claim that may come your way.

Public Liability

Expected average cost

Get cover that works with the risks of your business

You can select from 6 different levels of cover.
This is the most you will be paid out if you need to make a claim. Choosing different cover levels may impact the cost of your policy.

Flexible Cover

Pick from 6 levels of Public Liability cover

Unsure how much to choose? Think about:

Statutory professional requirements

Cover required by contracts

Number of employees being covered

Your contract value

Worst case scenario claim size

Underinsurance

We know it’s tempting to select a lower level of cover to reduce premiums, but this can leave businesses shocked and insufficiently covered when making a claim.

Ways underinsurance catches business owners out:

Inflation

With inflation, the cost of living and doing business increases. Remember to cover you, your tools and assets for the rising costs of replacing or covering them, not what you paid for them – you may be surprised at the difference.

Not covering the full cost of your risks

If you select cover levels for less than the value you may be found liable – left out of pocket when it comes to claims time. It’s important to review your risks and determine how much you will need to cover any claim that may come your way.

Our Insurers

We work with a selected group of trusted NZ insurers to offer you great cover.

The savings are real

See how much others have saved while purchasing policy through Bizcover

Martin

Gardener from

Christchurch

Saved

$2,000

on

Public Liability, Statutory Liability

& Employers Liability

Vicki

Management Consultant

from Napier

Saved

$1,500

on

Professional Indemnity &
Public Liability

Ian

Plumber from

Picton

Saved

$600

on

Public Liability&
Statutory Liability

Yvonne

Councellor from

Rotorua

Saved

$100

on

Public Liability &
Professional Indemnity

^ Savings made from January 2023 to July 2024. This information is provided as a guide only and may not reflect pricing for your particular business, as individual underwriting criteria will apply.

What sets BizCover apart?

We are not just a comparison and buy site.

Make Claims Online

We’ll manage the process on your behalf with the insurers.

Flexi Payment Options

Pay monthly or annually, cancel at any time.

One Stop Shop

Manage multiple cover types in one place.

Easy Renewals

Optional automatic renewal to stay protected.

Frequently asked questions

Both Public Liability and Professional Indemnity insurance can cover third-party claims against your business, but they each cover different types of claim risks.

Public Liability insurance protects businesses against claims resulting from an injury to a third party, or damage to a third party’s property.

Professional Indemnity insurance protects businesses if a client claims the advice, you gave was negligent and has resulted in financial losses.

Public Liability typically refers to cover for third party injury or property damage which occurs as a result of your business operations. Product Liability refers to cover for third party injury or property damage which results from use of a product you manufactured or work you completed.

Product Liability is often included within a Public Liability insurance policy.

While Public Liability insurance isn’t legally required for most businesses, many business owners wouldn’t want to go without it! Even though it’s not a legal requirement under New Zealand law, customers or other businesses who interact with your business may require you to hold Public Liability insurance in order to complete work for them, the level of cover required will vary between contracts.

Public Liability insurance is one of the most purchased types of business insurance. If you have a business where you operate on your client’s property, or in public spaces, or if your clients or members of the public come to your business premises, you may want to consider Public Liability insurance.

With BizCover there are 6 levels of Public Liability cover to choose from, being $1 million, $2 million, $5 million, $10 million, $15 million and $20 million. The amount of cover needed will depend on the size of your business and the kind of risks its faces. Lower levels of cover can be suited to small businesses with low risks, while higher limits are suited to large businesses, with multiple employees and high risks.
Policies are typically tailored to suit the type of industry your business operates within. However, the amount of cover required will vary from one business to another.

When deciding on how much cover you need for your business, consider the following factors:
• Do any of your contracts require a minimum level of cover?
• Has your industry body set a minimum level of cover for membership?
• Does your business or trade license require a minimum amount of cover?
• Do the terms of your lease require a minimum level of cover?
• Finally, think about what your level of risk and exposure could be. What kind of accidents could occur, and what could be the potential cost of a claim?

We can cover over 900 different business occupations, including many types of sole traders. Search your occupation or call us on 0800 249 268 to see if we can cover your sole trader business. Many sole traders can cover their businesses with Public Liability, this provides protection if something goes wrong. In some situations, sole traders may be required to prove they have Public Liability insurance before they can work on certain jobs for certain clients.

Business who interact with with members of the public, or operate in spaces other than their own property may benefit from the cover of Public Liability insurance. Business owners who operate in the Trades, Mainenace Services, and Consultants & Freelancer industries most often purchase Public Liability insurance.

Public Liability insurance is not a legal requirement in New Zealand, but may be required to work on specific contracts, to enter certain job sites, or to join associations in some industries.
Public Liability is one of the most common cover types for small businesses, protecting from costly lawsuits and compensation claims resulting from injuries or property damage.

Yes, you can include the people your business employs to your Public Liability policy. The number of employees can change the cost of your cover.

Every business is unique; it is up to the business owner to decide their appetite for risk. Some points to consider when deciding your level of cover includes
• The statutory requirements for your occupation
• The cover required by the contracts you work on
• The number of employees you are covering
• The worst-case scenario claim size for your business

The types of suitable cover vary between the risks of different industries. Some common types of cover include:
• Professional Indemnity insurance
• Cyber Liability insurance
• Tool and Portable Equipment insurance
• Statutory Liability insurance
• A Business Insurance Package

If you need to make a Public Liability claim, it is important to notify your insurer as soon as possible. You can start by filling out a claims form. Detail what has occurred, and attach any relevant information such as photos, documents, or repair quotes.

During the claims process do not admit guilt, fault, or liability, or negotiate to pay a claim without your insurers consent.

For more information on making a Public Liability claim visit our claims page

More types of cover

Business Interruption Insurance
Business Interruption Coverage
Professional Indemnity Insurance
Tool & Portable Equipment Insurance 
Tool coverage
Business Insurance Package
BizPack Coverage

Hear from our customers

BizCover NZ Rating 4.7/5 on Feefo

Gr8 price and service

Anonymous

Very helpful and the service has been great

Recommended Provider

Richard

Comprehensive and sound

Quick and competitive

Anonymous

It was quick and almost painless. Easier than engaging a broker and got more competitive quotes. I recommended Bizcover to a friend as I was getting my quotes sorted.

So affordable and lots of options to decide on.

Anonymous

Brief explanation of policy and procedures was so clear and effective.

Recommend

Ian

Cheap and easy to buy.