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Why do Shop Owners need it?

We know you’re busy assisting your customers purchase the things they need, so leave the shopping around for your shop insurance with us. Whether it’s protection for your business assets or getting your Public Liability sorted, we’ve got shop insurance options that will give you peace of mind.

Providing cover for all kinds of shop owners, you can receive free quotes delivered straight to your inbox, without the queues or paperwork.

Did you Know?

Commercial leases often require tenants to maintain Public Liability insurance and Glass insurance. There may also be a requirement that your landlord is noted as an interested party on the insurance policy.

Insurance for Shop Owners

Options to look into include:

Public Liability*

Public Liability Insurance*

Some popular insurance options for New Zealand shop owners include:

Whether you make the best pies in town, sell the snazziest suits, or put together beautiful floral arrangements, if you’re a shop owner then there’s always the potential for things to go wrong, resulting in a claim. Of course, all small businesses have their own inherent risks. Customers, suppliers, contractors and members of the public may all pass through a shop daily. Because of this high level of physical interaction with many people, many shop owners choose to take out Public Liability insurance to protect themselves from financial harm should the worst happen.

Shops can be chock-full of hazards, including displays for people to trip over, steps to stumble on, fixtures with exposed edges waiting to scratch, poorly balanced stock that could fall and bump someone, or even slippery floors that could cause someone to take a nasty spill. Would you be able to cover the costs of an ensuing legal claim? Or would those legal costs have the potential to bankrupt your business, forcing you to close your doors?

Claims can arise from the daily operations of your retail business and that’s where Public Liability insurance comes into play. Public Liability insurance is designed to provide protection for you and your business in the event a customer, supplier or a member of the public brings a claim against you due to their being injured (and not covered by the Accident Compensation Commission (ACC)) or sustaining property damage as a result of your negligent business activities.

What is typically covered?

  • Compensation for accidental damage to third party property
  • Compensation for personal injury or death to third parties where the ACC does not provide cover
  • Legal and defence costs

What is typically NOT covered? 

  • Injury to your employees
  • Damage to your own property
  • Loss of your stock
  • Compensation for personal injury where cover is provided by the ACC
  • Known claims and circumstances

Business Insurance*

While your customers bring in the dollars, can you imagine running your business without your valuable business assets? Unforeseen circumstances can cause complete havoc to your daily business operations, potentially causing a devastating impact upon your finances. Unforeseen circumstances may even force you to close your doors once and for all.

Business Insurance is an insurance package designed to provide cover for your business contents, stock, tools and commercial premises when an insured event occurs (such as fire, storm, theft or even accidental damage). A Business Insurance package can also cover your portable equipment, glass and for loss of revenue due to business interruption in specified circumstances. There is also cover available for refrigerated goods, money, theft, employee effects and equipment breakdown.

Professional Indemnity insurance*

Many people choose to make their purchases at retail stores because they appreciate the customer service, personalized advice and they value receiving individual service tailored for their needs. Does your business provide professional services and advice?

In addition to providing your customers with products, if you provide professional advice or services you may want to consider Professional Indemnity insurance.

Professional Indemnity (PI) insurance is an important form of protection for businesses that provide specialist services or professional advice. It is designed to respond to claims against your business for losses as a result of actual or alleged negligent acts or omissions in the provision of your professional service or advice. PI Insurance will also assist with the legal costs associated with responding to or managing claims which are covered by the policy.

Cyber Liability insurance*

Did you know that over half of New Zealand SME owners only have average or below average understanding of cyber security practices?

As a shop owner, it is likely that you have a database of sensitive customer information, including names, phone numbers, addresses, and even financial details such as credit card details and invoices. You collect this information because you need it to deliver your customers the best service that you can. But have you ever considered what would happen if this information were to be compromised? Your business activities could grind to a halt until the issue was resolved. Your reputation would suffer, and your customers might even sue you.

That’s where Cyber Liability insurance can come in handy. It is designed to help protect you from claims and support your profitability in the event of a cyber breach or attack. Costs associated with defending a cyber claim are also covered. Examples of the types of risks Cyber Liability insurance can assist with are unintended loss or release of customer personal information, cyber crime, cyber extortion/ransomware and business interruption due to a cyber event. You also have the option to add cover for Social Engineering, Phishing or Cyber Fraud.

Cyber liability insurance can also help you if your business systems and software were to become compromised.

Things to consider

Does your business provide professional services and advice?

In addition to providing your customers with products, if you provide professional advice or services you may want to consider Professional Indemnity insurance*.

Professional Indemnity (PI) insurance is an important form of protection for businesses that provide specialist services or professional advice.  It is designed to respond to claims against your business for losses as a result of actual or alleged negligent acts or omissions in the provision of your professional service or advice. PI Insurance will also assist with the legal costs associated with responding to or managing claims which are covered by the policy.

* * As with any insurance, cover will be subject to the terms, conditions and exclusions contained in the policy wording. The information contained on this web page is general only and should not be relied upon as advice.